Last Updated: 30 December 2025
This Privacy Policy explains how Crynpto (“we,” “us,” or “our”) collects, uses, stores, and protects your personal information when you visit our website, make a purchase, or otherwise interact with our services (the “Services”). We are committed to handling your personal data lawfully, transparently, and securely.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any updates will be posted on this page with the revised “Last Updated” date. We encourage you to review this policy periodically.
We collect personal information necessary to operate our business, process orders, provide customer support, and comply with legal requirements.
When you use our Services, you may provide us with:
Full name
Billing and shipping address
Email address
Phone number
Order and purchase details
Account information (if you create an account)
Communications with our customer support team
When you visit our website, we may automatically collect certain information using cookies and similar technologies, including:
IP address
Browser type and device information
Pages viewed and time spent on the site
Referring and exit pages
Basic usage and performance analytics
We may receive limited information from trusted third parties, such as:
Payment processors (to confirm payment status)
Shipping and logistics partners
Analytics and advertising platforms, where permitted by law
We use personal information for the following purposes:
Processing and fulfilling orders
Managing payments and preventing fraud
Communicating order confirmations, shipping updates, and service messages
Providing customer support
Improving website functionality and user experience
Conducting marketing or advertising activities where legally permitted
Complying with legal, regulatory, and tax obligations
We use cookies and similar technologies to:
Ensure our website functions properly
Improve performance and usability
Analyze website traffic and usage patterns
Support marketing activities, where permitted
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
We may share personal information only when necessary, including with:
Payment service providers
Shipping and fulfillment partners
Website hosting and analytics providers
Marketing platforms, where consent or legal basis exists
Legal or regulatory authorities when required by law
We do not sell your personal data and do not share sensitive personal information without a lawful basis.
Our website may include links to third-party websites. We are not responsible for the privacy practices, content, or security of external sites. We recommend reviewing their privacy policies before providing any personal information.
Our Services are not intended for children. You must be at least 18 years old or the age of majority in your jurisdiction to enter into a legally binding contract. We do not knowingly collect personal data from individuals under 18.
We use appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.
We retain personal information only for as long as necessary to provide our services and meet legal obligations. Order and transaction records are typically retained for 6–7 years for tax and accounting purposes. Customer support and marketing records are retained for a shorter period unless you request deletion sooner.
Under the UK GDPR and other applicable data protection laws, you may have the right to:
Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Object to or restrict certain processing activities
Request data portability
Withdraw consent where processing is based on consent
Lodge a complaint with the UK Information Commissioner’s Office (ICO)
To exercise your rights, please contact us using the details below. We may need to verify your identity before responding.
If you receive marketing emails from us, you can unsubscribe at any time by clicking the unsubscribe link in the email or by contacting us at support@crynpto.com. Opting out of marketing does not affect essential service or order-related communications.
Your personal information may be processed or stored outside your country of residence. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place and that transfers comply with applicable data protection laws.
Store Name: Crynpto
Address: 25 Kingsway Road, Leicester, LE5 5TL, United Kingdom
Email: support@crynpto.com
Phone: +447799705390
Customer service hours: Monday to Friday: 9:00am to 5:00pm (GMT)
We do our best to reply to your email within 1-2 business days